First City Monument Bank (FCMB) has introduced a range of new features on its mobile app, led by a reward points system that turns everyday transactions into tangible benefits for customers.
With this update, FCMB shifts the focus from routine banking to value creation, giving customers a stronger reason to engage, transact, and remain within its digital ecosystem.
At the centre of the upgrade is the Reward Points feature, which allows customers to earn and redeem points on transactions made through the app. The more customers use the platform, the more value they unlock, creating a direct link between daily banking activities and real-life rewards.
Beyond the rewards, the enhanced app introduces the Regal Premium Lifestyle Subscription, which offers users access to curated lifestyle benefits across travel, dining, and entertainment. It also includes three months of free transfers for new-to-bank customers.
Customers can now access mutual fund investments directly within the app, helping them grow their wealth without using multiple platforms. This feature reinforces FCMB’s commitment to empowering customers with accessible financial tools.
To improve the customer experience, the app now includes “Chat with Temi,” an intelligent in-app support feature that delivers instant assistance and faster issue resolution.
Speaking on the update, Oladipo Alabede, Divisional Head, Payments and Solutions, said: “At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty, and empower our customers to do more with their finances, right from their mobile devices.”
In line with its financial inclusion drive, FCMB has simplified account upgrades from Tier 1 to Tier 2, allowing customers to access enhanced banking services without visiting a branch.
Additionally, the introduction of instant virtual card requests and activation ensures that customers can immediately create and use secure digital cards for online transactions.
The Divisional Head, Personal Banking, Adetunji Lamidi, emphasised the Bank’s digital transformation journey: “These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking.”
This comprehensive upgrade reflects FCMB’s ongoing commitment to innovation, customer focus, and digital excellence, positioning the mobile app as a one-stop platform for seamless, rewarding, and future-ready banking.
Customers are encouraged to update or download the FCMB Mobile App today from their preferred app store to enjoy these new features and take full control of their financial journey.